“We work to build strong local businesses around Zambia that contribute to local economies and ensure that consumers of our products are happy,” says Zambian Breweries Plc corporate affairs director Ezekiel Sekele.
Mr. Sekele said customer satisfaction remained one of the key components for his company’s growth.
He was speaking after the chief executive officer of SABMiller, the world’s second largest brewing group, Mr Alan Clark, toured the Zambian operations in Lusaka recently.
“Around Zambia, we work to build strong local businesses that contribute to local economies and ensure that consumers of our products are happy.
“The importance of ensuring consumers are satisfied with our products is key in our business and growth. After touring our Chibuku plant and some of our trade outlets, I believe that the team has learnt a lot about what is important for our customers,” he said.
He also said the leadership of the SABMiller Africa team had helped the company to grow.
“We are grateful to Alan Clark, his team and SABMiller Africa staff for their visit and leadership. Their work has upheld SABMiller values and helped us grow. More so, their visionary leadership has strengthened our business position with higher possibilities of further growth,” he said.
Mr. Clark and his entourage were in Zambia to familiarise themselves with the business operations of the group’s local subsidiaries.
Together with senior SABMiller Africa staff members, the team toured National Breweries’ new Chibuku plant, along with trade outlets selling the group’s products in Matero.
During the visit, the SABMiller team, accompanied by local staff, took time to interact and discuss business operations with traders selling SABMiller products in Matero.
SABMiller Plc is a global leader in the beer and soft drinks business, bringing refreshment and sociability to millions of people all over the world who enjoy drinks, and the company conducts business in a way that improves livelihoods and builds communities.