STANBIC Bank has launched the longest banking hours in Zambia operating from 07:00hrs to 22:00hrs from Monday to Saturday and from 10:00hrs to 18:00hrs on Sunday at its two selected branches in Lusaka.
This innovation would allow more Stanbic customers to conduct their banking after normal working hours at Arcades Mall Branch and the Head office private banking Suite for Private Banking customers.
Speaking during the launch, the Bank’s chief executive officer Charles Mudiwa said the innovation had come at a time when its clients needed it the most and that it would enhance customer service experience with the bank.
Mr Mudiwa said the Bank, as an industry leader, was committed to providing innovative solutions to customers’ financial needs.
“We do everything in our power to ensure that we provide our customers with the products, services and solutions to suit their needs, provided that everything we do for them is based on sound business principles,” he said.
Meanwhile, the bank’s head personal and business banking Mukwandi Chibesakunda said banking had been made more convenient with the longest business hours.
Ms Chibesakunda said the bank revolutionised the traditional way of doing banking by making services more convenient and accessible.
“We will now be opening for business from 7:00hrs to 22:00hrs on from Monday to Saturday and 10:00hrs to 18:00hrs on Sunday,
“These are not only the longest banking hours in Zambia but also a first in all our markets across Africa. Our customers will no longer have to rush to the bank to conclude their business,” she said.
She said the innovation meant that more security for customers as they would be able to do banking after business hours and would not need to keep cash at their premises.
“This also means more security for customers as they will be able to do banking after business hours and will not need to keep cash at their premises,
“Stanbic Bank is integral to the development of the local economy and the Longest Banking Hours is one way in which we are contributing to the productive lives of our customers,” she said.