THE Zambia Revenue Authority has undergone a Tax Administration Diagnostic Assessment Toll (TADAT) performance developed by the International Monetary Fund (IMF).
According to a statement issued by ZRA corporate afairs unit, the IMF has conducted the first ever pilot TADAT performance on Zambia’s tax administration system, processes and procedures in Washington to identify bottlenecks for the effective and efficient operations of the Zambia Revenue Authority.
ZRA commissioner general Berlin Msiska said the TADAT had helped the tax agency to effectively deal with third-party information sources both within tax administration and outside the authority.
Delivering a keynote address at the TADAT workshop, mR Msiska said the assessment was going to help ZRA enhance its core systems such as TaxOnline and Asycudaworld in its interface with other stakeholders such as the Ministry of Lands, Ministry of Mines as well as the Patents and Companies Registration Agency (PACRA).
Mr Msiska said ZRA had been able to implement syustems such as tAZoNLINE AND Asycudaworld which were offering paperless transactions because of their compatibility with banks, thereby offering reduced queues and lower administration costs.
“A robust tax administration information system that has capabilities of providing timely and accurate management information is a key ingredient of running a successful and well-functioning tax administration. Therefore the Tax Administration Diagnostic Assessment Tool, the first ever to be conducted for Zambia by the International Monetary Fund (IMF) has helped the Zambia Revenue Authority identify bottlenecks for effective and efficient operations. The planned interface of ZRA core systems such as TazOnline and Asycudaworld with other stakeholders such as the Ministery of Lands ans the Ministry of Mines as well as PACRA would enhance ZRA third party information usage,” Mr Msiska said.
Mr Msiska said the TADAT pilot was an eye opener on some of the areas which the authority considered as weaknesses yet were in fact strengths.
He said the piloting of the diagnostic tool had made ZRA realize that some procedures and practices were being done at high cost of compliance to taxpayers and was therefore not efficient in dispute resolutions.
Mr Msiska assured the IMF that ZRA was committed to improving its tax administration especially in the area of dispute resolution and tax arrears.
“To mitigate tax disputes and litigations, the governing board has approved the set-up of an internal specialized Taz Apeals Unit under the commissioner general’s office, which will operate separately and independently from operating divisions,” Dr Msiska said.