The Commission for Investigations sitting in NorthWestern Province has so far heard 58 cases with 11 having been resolved, says Investigator-General Caroline Sokoni.
Ms Sokoni said out of 58 cases, 11 have been redressed, six have been transferred, six rendered unjustifiable while 10 have been discontinued with 25 pending.
Speaking when she addressed heads of various Government departments in Solowezi, Ms Sokoni said the commission was happy with the over 50 per cent resolution rate of cases it has recorded.
“We are happy with the cooperation we have received in the province in terms of response from various departments and respondent institutions including the office of the permanent secretary,” she said.
Ms Sokoni said Government departments as major stakeholders in the resolution of cases brought before the commission should strive to understand the role of the commission, its limitations and functions.
She explained that although it has been in existence for 43 years both Government employees and members of the public have not clearly understood the role and function of the commission.
Ms Sokoni explained that the commission was a public service watchdog funded by Government to allow a system of governance to be audited by the people themselves when they bring up complaints of bad or poor service delivery, bad administration or maladministration to the office.
She however made it clear that even though funded by Government the commission had not received any interference and operated freely within its jurisdiction.
“We are able to take complaints from any member of the public not just civil servants and we take our responsibility of investigating cases of maladministration very seriously” she said.
She added that every case has to be dealt with within a course two years; however the commission was faced with various challenges such as shortage of staff, resources and lack of cooperation from various respondent institutions.