FINANCE Bank Zambia is working out modalities to expand the bank’s network so that it can be the best financial institution in the country through provision of services and advanced technology, bank managing director Barkat Ali has said.
Speaking at the signing of a collective salary agreement for Finance bank employees in Lusaka yesterday for the year 2015, Mr. Ali said the bank was working on improving customer service which would at the end of the day entail growth of the bank.
He said that Finance Bank was working hard to achieve its set targets despite stiff competition from other banks.
“Finance Bank wants to expand and make the bank the best in the country and this can only be achieved through provision of best services and advanced technology. We also need to improve on customer service because all this entails growth of the bank and profits as well,” he said
Mr. Ali said new branches will soon be opened in Monze, Mansa, Mumbwa, Chambishi and Lundazi which will result into an increase in staff that currently stands at 750 employees country-wide.
“We are opening new branches within and outside Lusaka soon. A branch will be opened in Monze, Mansa, Mumbwa, Chambishi and Lundazi. This will result into an increase in staff which currently stands at 750 employees country-wide,” he said.
He said the bank planned to install about 150 Automated Teller Machines (ATMs) throughout the country by the end of the year.
And Finance Bank employees have been awarded a salary increment of K730 across the board effective January 2015.
This was after successful negotiations that management had with Zambia Union of Financial Institutions and Allied Workers (ZUFIAW).
ZUFIAW secretary general Chingati Msiska urged management at the institution to continue the spirit of dialogue if production was to be enhanced.
He said there was no need for management to intimidate employees because they played a significant role in the growth of the financial institution.
“Let me urge management here to continue embracing the spirit of dialogue because this enhances productivity in any institution.
There is no need to intimidate employees as they play a very important role in growing the financial institution. I’m very pleased with the transparent manner in which displinary procedures are handled here,” he said.
Mr. Msiska called on management to translate the growth of the bank intodecent salaries for workers.