FINANCE Bank Zambia has said it will continue to invest in the branch network expansion programme which will provide innovative banking services that are easy to use and convenient for customers.
Finance Bank Zambia managing director and chief executive officer Barkat Ali said apart from investing in the branch network expansion programme, the bank would also invest in additional Automated Teller Machines (ATM).
Mr Ali was speaking yesterday at Mpendwa House in Ndola during the official opening of the Mpendwa outlet and launch of the e-payment for customs taxes.
“We will continue to invest in the branch network expansion programme and in additional ATMs. In line with this strategy, we are in the process of opening five more outlets in Mansa, Chambishi, Rusangu University Agency in Monze and two in Mumbwa bringing the total footprint to 63 by end of second quarter, 2015.
“FBZ continues to provide innovative banking services that are easy to use and convenient for our customers. The e-payment service joins our other products such as I-Finance, internet service as well as Makumbi banking, a web based product which allows access to one’s fund by mobile phones, tablets and personal computers,” Mr Ali said.
He said the customs Electronic Payment System which was launched yesterday provided importers and exporters with direct access to their customs assessment information, thereby allowing tax payers to make payments any time on a 24-hour basis and seven days a week through Finance Bank.
“The introduction of e-payment platforms is an important milestone for financial sector in Zambia and we are proud that our bank is one of the pioneers of the payment platforms for payment of various taxes with the ZRA.
“The electronic movement of funds and information will provide more ease and accessibility to Zambia Revenue Authority (ZRA) services for tax payers in real time.
“These platforms actually increase productivity by reducing down time spent queuing at the ZRA brick and mortar pay points. This platform allows for on-line real time payments for customs taxes so long as funds are available in the customers’ bank account,” he said.
And ZRA Commissioner General Berlin Msiska said Finance Bank’s opening an outlet at Mpendwa House was a welcome partnership between the bank and the ZRA. Mr Msiska said ZRA had embraced an ambitious modernization programme and that it was undertaking remedial measures to enhance service delivery and also mitigate the various avenues for possible leakage of Government revenue.