SUBSCRIBERS of the pay television channel GOtv have appealed for better and fresh programmes instead of the repeats they are currently being subjected to on the Zambian transmission.
Some customers have complained that despite paying full subscriptions, the pay television channel has continued to repeat programmes.
Mr O’Brian Musukwa said it was unacceptable that customers were being ill-treated by a reputable company such as MultiChoice, the owners of Gotv.
“We are being cheated out of our money because when we pay, we expect to watch fresh programmes but instead we are subjected to repeats.
“It seems there is nobody to monitor what these pay TV channel transmits to their viewers,” he said.
Mr Musukwa said despite various complaints from customers over the repeat programming, there has been no change in the manner the television channel aired its programmes. He said some customers were planning to march to MultiChoice offices in Lusaka offices to protest the repeated programming on the pay channel.
“This thing has been happening for a while now and customers have complained and complained, but it seems the (company) does not care at all.
“Maybe we should march to their offices to protest against their services so that they see how unhappy we are as customers. We are being ignored and it is not right,” he said.
He claimed the GOtv channel in South Africa was frequently updated to show new programmes to its viewers which was not the case for Zambian customers.
“It appears our monthly subscriptions are purely there to subsidize other viewers outside Zambia, especially South Africa,” he said
Recent media reports indicated that the GOtv channel in Zambia has failed to live up to customers expectations with some subscribers threatening to stage a protest march against the poor programming under the South African run pay television channel.