Senior Chief Nsokolo of the Bemba speaking people in Northern Province says most rural areas in Zambia have remained behind in terms of modern telecommunication facilities.
He said although Government constructed transmission towers in many chiefdoms, most of the facilities had not yet been commissioned.
“Most chiefdoms have very poor mobile phone services that people are not enjoying the benefits of modern technology.
“We have very poor phone services mainly limited to a prescribed radius within the Boma area,” he said.
And a Mbala resident Mr Albert Sikazwe said many people had resolved to ignore the use of smart phones due to lack of services.
Mr Sikazwe said unless one was near the town area, it was impossible for anybody to connect to internet.
“Even if we have smart phones, they are still underutilised because of the poor services in the rural areas ,” he said.
He explained that customers had nowhere to complain about the poor services as Lusaka was too far. Last year,the Zambia Information and Communications Technology Authority (ZICTA) erected comminication towers around some chiefdoms to improve telecomunication services in all the areas in the country.
Many villages have since estblished special “transmission” areas like around a big tree, at on a hillside as a solution to poor network.